We are so proud of the lovely testimonials we receive
I just wanted to write and say thank you so much for the support that you and your team have provided to my mum over the past couple of years. I can remember meeting you for the first time and being impressed with your caring attitude, i was so pleased that you were able to provide the support we needed at that time. Your approach to encourage people to regain their independence in their own home is excellent. I think you have a good company which provides a great service and i will have no hesitation in recommending you.
To all the staff at Phoenix, you all became friends to our mum and us all in our mums illness when she needed it most. Thank you for making our mums last few weeks comfortable and happy as it could be. We will be forever grateful to you.
Since we first employed your services, your company has provided a first class service. Your office staff have been unfailingly helpful and your carers have performed their duties with all due diligence, consideration and professionalism. In conclusion i would like to thank you for your excellent services, without your care it would not be possible to keep us in our home.
I just wanted to put in writing our thanks as a family for all that you have done over the last 2 years for mum and also for us. It was a great comfort to know that mum was being so well looked after. We also appreciated your proactive and professional input with such things as medication and calling in health professionals as required. We really valued your experience and opinions.
When i needed help and support with an elderly member of my family i was given your telephone number. The response i got was immediate, very friendly and understanding, professional and extremely helpful. What i thought was going to be daunting you put me at ease right away. On the first day when the carer arrived she was faced with an awful situation but she dealt with it with determination, put on a brave face and got on with it with cheerfulness and helpfulness.We are so indebted to her. Not in any way can i fault the Phoenix Care Services and would recommend them to anyone. They are a pleasure to have in your home.